PAYMENT
Available payment methods: Credit/debit card through Stripe, Paypal
DELIVERY
Cost of delivery within Austria:
Austrian Post (under 2kg) - 4,90 Euro, 1-2 workdays
DPD (under 3kg) - 3,45 Euro, 1-2 workdays
Cost of delivery within the EU/Zone 1:
Austrian Post (under 2kg) - 13,93 Euro, 2-6 Working days, depending on the country of residence
DPD (under 3kg) - 11 Euro, 2-6 Working days, depending on the country of residence
Please keep in mind that the shipping fees are paid for by the buyer.
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RETURNS AND EXCHANGES
If you are not satisfied with the product, you can return it within 14 days from the date of receipt in the same condition and packaging. The return is paid for by the buyer.
Use our contact form here or send us an email at info@faraway-hills.com to file a return request.
In case of damage to the shipment during the process of delivery of fragile goods, we can replace the item, under the condition that the process of delivery and not the buyer is at fault.